FAQs

HOW DO WE BOOK AN EVENT?

You can click here to book with us! Just fill out the form and we'll get back to you.

IS THERE A DOWN PAYMENT REQUIRED TO BOOK OUR DATE?

Yes, we require a 50% non-refundable booking fee and a signed agreement to hold your date. The remaining balance is due 72 hours prior to your event but can be paid at any point before that. If you need to cancel for any reason, we can only reimburse money paid after the 50% security deposit. We can only refund you 50% if you paid the entire balance.

I SUBMITTED THE BOOKING, PAID THE DEPOSIT, AND SIGNED THE CONTRACT. WHAT DO I DO NOW?

Just hang back, my friend! Two weeks before your event, you'll receive an email to confirm setup timeframes and to start working on the graphic. The final custom overlay visuals are typically done a week before the event.   Please don't hesitate to get in touch if you have any queries, worries, timeline updates, or other information you think we should know! We would be glad to help you in any manner we can.

IS THERE SOMEONE OPERATING THE BOOTH FOR US?

Yes, you will have at least one attendant operating the booth at all times.

WHAT SIZE SETUP AREA DO YOU NEED?

Portrait Style: 10x10, 8’ ceiling height (minimum)

CAN YOU SETUP EARLIER?

We just need 1-1.5 hours prior to the start of the event for setup, but if you need us earlier, we may include an idle hour fee ($75 per Idle hour) so that we can install and put the booth on hold so you don't lose booth time. Otherwise, we'll arrive an hour early to get ready to rock!

HOW MANY OUTLETS DO YOU NEED?

We only require one standard 120 volt outlet to function and run our booth! That’s it. Please note, our booth cannot operate on a dimmer switch.

HOW MUCH TIME DO YOU NEED TO SETUP?

We need about an hour unless otherwise discussed.

DO WE NEED TO PAY FOR SETUP AND BREAKDOWN?

Nope! That's covered in the price.

CAN WE SET UP THE BOOTH OUTSIDE?

Our equipment is affected by the weather. We will agree to set up outside if there is a designated indoor place for our 360 Booth in the event of inclement weather.

CAN WE POST OUR PHOTOS TO SOCIAL MEDIA?

Absolutely!! That’s what we live for! You can even tag us to help us spread the word about our awesome booth, and we’ll show your pic some love!

CAN GUESTS UPLOAD THEIR PHOTOS TO SOCIAL MEDIA?

That’s why we bring the WiFi and offer instant texting! We want your guests to share their pics with everyone!

DO YOU NEED WIFI?

Nope! We bring our own wifi hotspot for the photo booth that allows us to send pictures through email and txt so you can receive your photos usually within seconds.

DO THE VIDEOS COMING OUT OF THE BOOTH HAVE A FILTER?

We offer a variety of filters! If you have a vision in mind let us know, we love to get creative with our filters.

DO WE GET ALL THE DIGITAL FILES?

You bet! You will receive a link to your own online gallery of all digital images that you can share with your friends and family! 1-2 Days after the event.

DO YOU DESIGN THE VIDEO CUSTOM OVERLAY FOR US?

Yep! I work with you directly to create the perfect template for your event.

DO YOU HAVE ANY KIND OF BRANDING OR LOGO ON THE VIDEOS?

No way! You’re hiring us to cultivate a fun experience. While we love when you share our business with your friends and family, we don’t want you to feel like we’re branding your memories!

CAN WE BRING OUR OWN BACKDROP OR MAKE OUR OWN?

If you want to! Just make sure to leave enough space for our booth to fit. 10X10 ft

HOW MANY PROPS DO WE GET?

If you’re booking a package that includes props, we bring a pretty great amount of odd things for your guests to get crazy with. No paper signs here, only high-quality, durable props for our events!

CAN WE REQUEST CUSTOM THEME PROPS?

We can definitely do that for you! Just let us know what you’re thinking and we’ll see what we can find.

DO WE NEED TO PROVIDE A PROP TABLE?

We do not need a table, for we provide a table with black linen. However, we always encourage a cocktail table close by for guests to set their drinks on!